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Outage in Onfido

Classic dashboard results latency

Resolved Minor
September 13, 2025 - Started 8 months ago - Lasted 38 minutes
Official incident page

Incident Report

We've identified latency updating classing dashboard results around 18:00 UTC.
Components affected
Onfido Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/13/2025 07:34PM

This incident has been resolved.

MONITORING 8 months ago - at 09/13/2025 07:00PM

A fix has been implemented. The team is now monitoring the performance and ensuring the correct propagation of all check results.

INVESTIGATING 8 months ago - at 09/13/2025 06:57PM

We've identified latency updating classing dashboard results around 18:00 UTC.

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