Outage in Onfido

Delays in Webhook delivery in EU region

Resolved Minor
September 17, 2025 - Started 3 days ago - Lasted 43 minutes
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/17/2025 09:16PM

This incident has been resolved.

MONITORING 3 days ago - at 09/17/2025 08:52PM

The issue has been resolved, webhook delivery is back to normal. We continue to monitor.

INVESTIGATING 3 days ago - at 09/17/2025 08:34PM

We are currently investigating this issue.

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