Outage in Onfido
Document processing delayed processing
Resolved MajorIncident Report
We are currently investigating an issue that is causing delays to process Document reports and tasks.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
6 days ago - at 01/07/2026 03:29PM
We are now recovering, but still have a significant error rate. We are investigating the remaining errors.
INVESTIGATING
6 days ago - at 01/07/2026 02:27PM
We are currently investigating an issue that is causing delays to process Document reports and tasks.
Latest Onfido outages
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