Outage in OpenText

OCP North America - Multiple Applications Down

Resolved Minor
March 19, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

OCP North America - multiple applications are currently down. Teams are assembled and working to resolve the issue. We appreciate your patience
Components affected
OpenText Magellan Risk Guard NA OpenText Core Capture NA OpenText Core Content NA OpenText Core Signature Service NA OpenText Core Platform NA OpenText Core for Building Information Modelling NA OpenText Core Case NA OpenText Core Capture for SAP Solutions NA OpenText Core for Supplier Exchange NA OpenText Core Experience Insights NA OpenText Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by NA OpenText Developer Experience NA OpenText Core for Federated Compliance NA OpenText Life Sciences Smart View Preview NA OpenText Core for Capital Projects NA
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/19/2023 07:19PM

Users were unable to log in to the following applications. The issue is now resolved. We appreciate your patience.

- Core Capture NA
- Core Capture for SAP Solutions NA
- Core Case NA
- Core Content NA
- Core Experience Insights NA
- Core for Building Information Modelling NA
- Core for Capital Projects NA
- Core for Federated Compliance NA
- Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText NA
- Core for Supplier Exchange NA
- Core Platform NA
- Core Signature Service NA
- Developer Experience NA
- Life Sciences Smart View Preview NA
- Magellan Risk Guard NA

Tracking Number: IM3185848

MONITORING almost 2 years ago - at 03/19/2023 07:09PM

Users were unable to log in to the following applications. Service has been restored and is now being validated. We appreciate your patience.

- Core Capture NA
- Core Capture for SAP Solutions NA
- Core Case NA
- Core Content NA
- Core Experience Insights NA
- Core for Building Information Modelling NA
- Core for Capital Projects NA
- Core for Federated Compliance NA
- Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText NA
- Core for Supplier Exchange NA
- Core Platform NA
- Core Signature Service NA
- Developer Experience NA
- Life Sciences Smart View Preview NA
- Magellan Risk Guard NA

Tracking Number: IM3185848

INVESTIGATING almost 2 years ago - at 03/19/2023 06:34PM

Users are unable to log in to the following applications. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Capture NA
- Core Capture for SAP Solutions NA
- Core Case NA
- Core Content NA
- Core Experience Insights NA
- Core for Building Information Modelling NA
- Core for Capital Projects NA
- Core for Federated Compliance NA
- Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText NA
- Core for Supplier Exchange NA
- Core Platform NA
- Core Signature Service NA
- Developer Experience NA
- Life Sciences Smart View Preview NA
- Magellan Risk Guard NA

Tracking Number: IM3185848

INVESTIGATING almost 2 years ago - at 03/19/2023 06:05PM

OCP North America - multiple applications are currently down. Teams are assembled and working to resolve the issue.
We appreciate your patience

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