Outage in OpenText

OCP North America: Multiple Applications are down

Resolved Major
May 15, 2023 - Started over 1 year ago - Lasted 30 minutes
Official incident page

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Outage Details

Multiple Applications in OCP North America are currently down. Teams are assembled and working to resolve the issue. We appreciate your patience.
Components affected
OpenText Core for Federated Compliance NA OpenText Core Capture for SAP Solutions NA OpenText Core for Capital Projects NA OpenText Core for Supplier Exchange NA OpenText Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by NA OpenText Developer Experience NA OpenText Core Platform NA OpenText Core Case NA OpenText Magellan Risk Guard NA OpenText Life Sciences Smart View Preview NA OpenText Core Capture NA OpenText Core Signature Service NA OpenText Core Experience Insights NA OpenText Core Content NA
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/15/2023 09:18AM

The following services were down. The issue is now resolved. We appreciate your patience.

- Core North America - Core Capture NA
- Core North America - Core Capture for SAP Solutions NA
- Core North America - Core Case NA
- Core North America - Core for Capital Projects NA
- Core North America - Core Content NA
- Core North America - Core Experience Insights NA
- Core North America - Core for Federated Compliance NA
- Core North America - Core Platform NA
- Core North America - Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText NA
- Core North America - Core Signature Service NA
- Core North America - Core for Supplier Exchange NA
- Core North America - Developer Experience NA
- Core North America - Life Sciences Smart View Preview NA
- Core North America - Magellan Risk Guard NA

Tracking Number: IM3225929

IDENTIFIED over 1 year ago - at 05/15/2023 09:04AM

Multiple Applications in OCP North America are currently down. The issue has been identified and OpenText team is still working to resolve the issue. We appreciate your patience.

- Core North America - Core Capture NA
- Core North America - Core Capture for SAP Solutions NA
- Core North America - Core Case NA
- Core North America - Core for Capital Projects NA
- Core North America - Core Content NA
- Core North America - Core Experience Insights NA
- Core North America - Core for Federated Compliance NA
- Core North America - Core Platform NA
- Core North America - Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText NA
- Core North America - Core Signature Service NA
- Core North America - Core for Supplier Exchange NA
- Core North America - Developer Experience NA
- Core North America - Life Sciences Smart View Preview NA
- Core North America - Magellan Risk Guard NA

Tracking Number: IM3225929

INVESTIGATING over 1 year ago - at 05/15/2023 08:48AM

Multiple Applications in OCP North America are currently down. Teams are assembled and working to resolve the issue.
We appreciate your patience.

Latest OpenText outages

Core North America applications were unavailable - about 16 hours ago
ProviderLink is experiencing service unavailability. - 25 days ago
ProviderLink is Unavailable - about 1 month ago
Core North America is experiencing intermittent service interruption. - about 1 month ago
Core US - Multiple applications impacted - about 2 months ago

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