Updated a few minutes ago
Optus is operational
IsDown pulls data from Optus's status page every few minutes and collects user-reported issues.
Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Third-party monitoring
Be the first to know when Optus and other third-party services go down
IsDown has tracked 55 incidents since started monitoring Optus status in January 2025. We collect data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.
25 days ago · lasted about 2 hours
We are aware of an issue with our SMS web site sms.optus.com.au Customers may be receiving an error when using the site. Messages are flowing in the background, i.e. scheduled campaigns and API messaging are not affected, this issue is blocking...
27 days ago · lasted about 2 hours
Hi Team, We are currently investigating an issue with low delivery receipt (DLR) return rates. Message submissions are proceeding as expected, but a lower percentage of DLRs are being returned than usual. We are working with Optus support and wi...
about 1 month ago · lasted about 2 hours
Good day, Team. We are currently investigating an outage of the Optus SMS web service. If you are experiencing any issues, please reach out to us at: support@modicagroup.com Thanks, The Modica Support team.
3 months ago · lasted about 3 hours
We are aware of an issue with our sms.optus.com.au website. Customers may be seeing 504 Gateway Time-out errors when they attempt to browse to sms.optus.com.au Messages are flowing in the background, i.e. scheduled campaigns and API messaging sh...
3 months ago · lasted 1 day
We are aware of an issue with our Campaign Manager application where users adding new lists via csv upload are seeing errors and the resulting list showing as having 0 members, please be aware that if you wait a moment and then reload the page or ...
We've tracked and collected 55 incidents since started monitoring Optus status
Danielle
Cannot make or receive calls
Jenny
Not receiving OTP message.
Kyle
I can't access internet at all threw my mobile
Graham
Customers are trying to phone us but getting a message saying This phone is currently unavailable try again later
greg
I have no optus broadband since the storm last week, mobilei only.
Sharyn
limited or emergency services only
Karen
When on a call it keeps dropping out.
Hyelim
I can't call and I can't use the internet.
Byron
I get network busy sign when i try and make a call
Diana
can not hear other side on call. Mobile 0450327315 is not recognised by system
Third-party monitoring
Be the first to know when Optus and other third-party services go down
Number of Incidents
2 issues
Last incident
26 days ago
Optus isn't down. You can check Optus status and incident details on the top of the page. IsDown continuously monitors Optus official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Optus is currently operational. You can check Optus status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Optus being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Optus official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Optus last outage was on April 11, 2025 with the title "sms.optus.com.au Partial Web Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Optus and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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