Outage in Paddle

Delay in License Delivery for Paddle Classic

Resolved Minor
November 17, 2024 - Started about 1 month ago - Lasted about 23 hours

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Outage Details

On Sunday, November 17th, from 5:02 PM to 5:44 PM UTC, customers experienced delays in receiving Licenses for Paddle Classic. During this time, customers faced delays in receiving order confirmation emails and notifications. The issue has been identified and resolved. Once the service was restored, all pending orders were processed successfully. We apologies for the disruption to our service. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.
Components affected
Paddle License Delivery
Latest Updates ( sorted recent to last )
about 1 month ago - at 11/17/2024 06:05PM

On Sunday, November 17th, from 5:02 PM to 5:44 PM UTC, customers experienced delays in receiving Licenses for Paddle Classic. During this time, customers faced delays in receiving order confirmation emails and notifications.

The issue has been identified and resolved. Once the service was restored, all pending orders were processed successfully.

We apologies for the disruption to our service. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.

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