Outage in Paddle

Delay in License Delivery for Paddle Classic

Resolved Minor
November 17, 2024 - Started 4 days ago - Lasted about 23 hours

Need to monitor Paddle outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Paddle, and never miss an outage again.
Start Free Trial

Outage Details

On Sunday, November 17th, from 5:02 PM to 5:44 PM UTC, customers experienced delays in receiving Licenses for Paddle Classic. During this time, customers faced delays in receiving order confirmation emails and notifications. The issue has been identified and resolved. Once the service was restored, all pending orders were processed successfully. We apologies for the disruption to our service. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.
Components affected
Paddle License Delivery
Latest Updates ( sorted recent to last )
4 days ago - at 11/17/2024 06:05PM

On Sunday, November 17th, from 5:02 PM to 5:44 PM UTC, customers experienced delays in receiving Licenses for Paddle Classic. During this time, customers faced delays in receiving order confirmation emails and notifications.

The issue has been identified and resolved. Once the service was restored, all pending orders were processed successfully.

We apologies for the disruption to our service. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.

Latest Paddle outages

Payment method PayPal payments is currently not working - about 11 hours ago
Delays in notification processing - 20 days ago
Customer Service Database downtime: 3PM UTC - 23 days ago
Some customers are experiencing issues with our Checkout processing - 25 days ago
Some customers are experiencing issues processing transactions - about 2 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE