Outage in Paddle

Sandbox Login Issues

Resolved Minor
April 24, 2025 - Started 5 days ago - Lasted about 24 hours

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Outage Details

We are currently experiencing problems with sandbox logins, which are affecting access to the dashboard. This issue is limited to dashboard functionality only.

Our team is actively investigating the root cause and working to resolve it as quickly as possible. We will provide further updates as we have more information. Thank you for your patience.
Components affected
Paddle Seller Dashboard
Latest Updates ( sorted recent to last )
5 days ago - at 04/24/2025 05:26PM

We are currently experiencing problems with sandbox logins, which are affecting access to the dashboard. This issue is limited to dashboard functionality only.

Our team is actively investigating the root cause and working to resolve it as quickly as possible. We will provide further updates as we have more information. Thank you for your patience.

5 days ago - at 04/24/2025 05:48PM

Logins to Sandbox are operational again. Our engineering team has identified the issue and implemented a fix.

We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.

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