Some customer might experience Checkout Completion Issues

We are currently investigating an issue that is causing a drop in checkout completions. Our Engineering team is actively working to identify the root cause and implement a solution.

We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.

We are continuing to investigate the issue causing a drop in checkout completions.

Our engineering team has identified that this issue is affecting the following areas:

Seller Dashboard
Classic APIs
Paddle Classic Checkout Creation
Paddle.net

We are actively working to understand the root cause and implement a solution across all affected services. We will provide further updates as soon as they are available.