Outage in Paddle

Investigating Paddle Billing Communication Delays

Resolved Minor
June 04, 2025 - Started 5 months ago - Lasted 28 minutes

Incident Report

Our engineers are currently investigating an issue with Paddle Billing. This is causing delays in subscription renewal emails and webhooks, impacting customer order notifications and seller sales details.

We will update the status of the service once our engineers have found the cause and restored our usual service.
Components affected
Paddle Webhooks & Alerts Paddle Outbound Email

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Latest Updates ( sorted recent to last )
5 months ago - at 06/04/2025 04:16PM

Our engineers are currently investigating an issue with Paddle Billing. This is causing delays in subscription renewal emails and webhooks, impacting customer order notifications and seller sales details.

We will update the status of the service once our engineers have found the cause and restored our usual service.

Latest Paddle outages

Some customers are experiencing issues with ProfitWell - 29 days ago
Some Customers may be experiencing Paddle Billing checkout or API issues - 3 months ago
Issue with Sales Tax on Subscription Renewals - 3 months ago
Checkout timeouts affecting both Paddle Billing and Paddle Classic - 3 months ago
Some subscription emails for Paddle Classic are currently incorrect - 4 months ago

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