How to monitor or check Pantheon Support Tickets status?

You can use IsDown service or go to Pantheon official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Pantheon Support Tickets is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Pantheon Support Tickets has issues. Pantheon official status page might also offer notification options such as email, SMS, or Slack.

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Is Pantheon Support Tickets Down?

Q: Is Pantheon Support Tickets down today?

Pantheon Support Tickets was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Pantheon status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Pantheon Support Tickets outages, issues and problems' at the top of the page.

Live Pantheon Support Tickets status. See if Pantheon Support Tickets is down, view recent outages, and get real-time alerts when problems start.

What is Pantheon Support Tickets current status?

Pantheon Support Tickets is operational

IsDown pulls data from Pantheon's status page every few minutes and collects user-reported issues.

Get real-time alerts the moment Pantheon Support Tickets or any critical vendor goes down, so your team can act before customers feel it.

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Pantheon Support Tickets issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

View Pantheon Outage Reports Map

Status checks: 750m
Cloud vendors: 4400+
Outages detected: 390k+
Notifications sent: 3.2m

Pantheon Support Tickets outage history

IsDown has tracked 3 incidents for Pantheon Support Tickets since started monitoring Pantheon status in August 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

Jun 25 2025

Support Ticketing Degraded

about 1 month ago · lasted about 2 hours

We are currently investigating reports of customers being unable to submit support tickets. As a workaround, please email helpdesk@pantheon.io or use the support chat in the dashboard. We will update as soon as we have more information, and tha...
Jul 13 2024

Infrastructure Issue Affecting SFTP Mode

about 1 year ago · lasted 3 days

We have detected elevated reports for the Dashboard related to SFTP development mode. These may manifest as the dashboard not reflecting changes when updating code via SFTP. While we are investigating the issue, we recommend using Terminus env:com...
Mar 16 2023

Support Ticket Issues

over 2 years ago · lasted about 1 hour

We are currently investigating issues with our ticketing system. If you have urgent issues, please open a support chat.
Aug 2020 ...

IsDown started monitoring Pantheon status

We've tracked and collected 3 incidents for Pantheon Support Tickets since started monitoring Pantheon status

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Frequently Asked Questions

Is Pantheon Support Tickets down today?

Pantheon Support Tickets isn't down. You can check Pantheon Support Tickets status and incident details on the top of the page. IsDown continuously monitors Pantheon Support Tickets official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Pantheon Support Tickets status?

Pantheon Support Tickets is currently operational. You can check Pantheon Support Tickets status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Pantheon Support Tickets outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Pantheon Support Tickets slow today?

Currently there's no report of Pantheon Support Tickets being slow. Check on the top of the page if there are any reported problems by other users.

How are Pantheon Support Tickets outages detected?

IsDown monitors the Pantheon Support Tickets official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Pantheon Support Tickets outage?

Pantheon Support Tickets last outage was on June 25, 2025 with the title "Support Ticketing Degraded"

Pantheon not working for you? How do I know if Pantheon is down?

Check on the top of the page if there are any reported problems by other users.
Find their support at their official website.
Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Pantheon status changes?

IsDown offers an easy way to monitor Pantheon with maximum flexibility

Major Outages Notifications

IsDown monitors Support Tickets for major outages. A major outage is when Support Tickets experiences a critical issue that severely affects one or more services/regions. When Pantheon marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Pantheon status page for minor outages. A minor outage is when Support Tickets experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Pantheon status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Pantheon publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Pantheon and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Pantheon and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Is Pantheon Support Tickets Down?

What is Pantheon Support Tickets current status?

Pantheon Support Tickets not working for you?

IsDown is trusted by leading companies to monitor their critical vendors