Outage in PaperCut

Mobility Cloud Print Service Degraded

Resolved Major
July 20, 2023 - Started over 1 year ago - Lasted 31 minutes
Official incident page

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Outage Details

An issue with Mobility Print's Cloud Print feature has been identified, and the team has been notified.
Components affected
PaperCut Cloud Print for Mobility Print
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/20/2023 09:41AM

This Mobility Cloud Print issue has been resolved, and all systems are functioning normally. If you are still experiencing issues you can restart the Mobility Print Server Service to regain feature functionality.

INVESTIGATING over 1 year ago - at 07/20/2023 09:25AM

The Mobility Print team have migrated services to a backup server temporarily to regain feature functionality. The team will continue to investigate the primary server issue and eventually flip the services back to the primary server once the issues are rectified. If you are still experiencing issues you can restart the Mobility Print Server Service to reconnect straight away.

IDENTIFIED over 1 year ago - at 07/20/2023 09:13AM

An issue with Mobility Print's Cloud Print feature has been identified, and the team has been notified.

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