Check if PaperCut is down, official outages, user-reported issues, and outages map.
PaperCut is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 88 incidents since started monitoring PaperCut status in May 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official PaperCut outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 20, 2025 07:09 AM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating reports that Mobility print cloud is experiencing the issue 'Unabl...
                                             | about 1 hour | 
| Aug 13, 2025 01:07 AM EDT | 
                                              
                                                Major
                                              
                                             
                                              PaperCut Hive Admin Console and User Portal – Errors when logging in for a limited number of cust...
                                             We’re currently investigating a login issue affecting a limited number of customers in all PaperC...
                                             | about 17 hours | 
| Jul 14, 2025 12:22 PM EDT | 
                                              
                                                Major
                                              
                                             PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePo...
                                             | about 2 hours | 
| Jun 27, 2025 05:10 AM EDT | 
                                              
                                                Minor
                                              
                                             PaperCut has detected intermittent issues logging into the PaperCut Hive and PaperCut Pocket admi...
                                             | about 2 hours | 
| Jun 12, 2025 02:55 PM EDT | 
                                              
                                                Major
                                              
                                             
                                              PaperCut Pocket, Hive, MF (Cloud Services), Mobility (Cloud Print) and Partner Tools - Cloud Prov...
                                             We are currently experiencing a disruption to several PaperCut cloud services due to an ongoing i...
                                             | about 5 hours | 
| May 06, 2025 11:44 PM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating reports that logging into the EU data center Admin Interface is cu...
                                             | about 8 hours | 
| Apr 22, 2025 11:39 PM EDT | 
                                              
                                                Major
                                              
                                             We're currently investigating an intermittent issue affecting PaperCut Hive's printing and scanni...
                                             | 14 days | 
| Apr 22, 2025 11:39 PM EDT | 
                                              
                                                Major
                                              
                                             We're currently investigating an intermittent issue affecting PaperCut Hive's printing and scanni...
                                             | 1 day | 
| Apr 16, 2025 10:29 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently investigating reports of issues affecting HP devices related to the PaperCut Hiv...
                                             | about 12 hours | 
| Apr 09, 2025 10:12 AM EDT | 
                                              
                                                Major
                                              
                                             
                                              Our engineers are investigating an issue where users are not able to see the printers and unable ...
                                             We are currently investigating this issue.
                                             | about 2 hours | 
 
    See what users are saying about PaperCut issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Dontrell - Error uploading documents to print.
Jon - Unable to link a new printer to region only Australia avalable.
Linda - Scan to email not working.
Carr - Cannot log into papercut hive and printers that use papercut accounting services cannot connect and therefore can't print.
Ryan - Cant log into admin console or PIN on printer.
Shawn - Scanning to email or cloud drive is not working. Printing seems unaffected.
Gene - hive not connecting, users cannot print.
Jacob - Network printers are unable to connect to PaperCut MF servers, Reston, VA..
JJ - Papercut is acting extremely slow right now and may crash in a few minutes.
TJ - Cloud service not working..
Jaden - Not letting me add funds to my university papercut account. Its just a continuous loading screen when I press add value. .
kaia - not connecting to printer.
BH - Printers have disappeared.
Nathan - Multiverse is down, can't login to admin pages for hive.
Rico - Server is not connecting to the printer..
Users are monitoring tens of services with IsDown. Here are some that are monitored together with PaperCut. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Print management software that optimizes printing and scanning processes, supports cloud printing, and offers tools for secure document handling and partner training.
Monitoring PaperCut since May 2023
Tracking 9 PaperCut services and regions
15 incidents in 2025
IsDown is a status page aggregator that monitors if PaperCut and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when PaperCut, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of PaperCut (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of PaperCut's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from PaperCut and other services.
 
            IsDown checks PaperCut official status page for major/minor outages or downtimes. A major outage is when PaperCut experiences a critical issue that severely affects one or more services/regions. A minor incident is when PaperCut experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a PaperCut outage, we send you an alert and update your dashboard and status page.
PaperCut and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in PaperCut status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
PaperCut publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors PaperCut and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor PaperCut but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from PaperCut and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of PaperCut and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is PaperCut down?'
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                        While Downdetector relies on user-submitted reports to detect PaperCut outages, IsDown monitors PaperCut's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official PaperCut status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including PaperCut in a single dashboard. | ||
| Instant PaperCut outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of PaperCut official status and user-reported issues. | ||
| Maintenance feed for PaperCut | ||
| Granular alerts filtering by PaperCut components and regions. | 
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PaperCut isn't down. You can check PaperCut status and incident details on the top of the page. IsDown continuously monitors PaperCut official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PaperCut is currently operational. You can check PaperCut status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PaperCut being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PaperCut official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PaperCut last outage was on October 20, 2025 with the title "Mobility Print Cloud Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PaperCut and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if PaperCut is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PaperCut's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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