Check if PaperCut Pocket & PaperCut Hive is down, official outages, user-reported issues, and outages map.
PaperCut Pocket & PaperCut Hive is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 27 incidents for PaperCut Pocket & PaperCut Hive since started monitoring PaperCut status in May 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official PaperCut Pocket & PaperCut Hive outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Aug 13, 2025 01:07 AM EDT | 
                                              
                                                Major
                                              
                                             
                                              PaperCut Hive Admin Console and User Portal – Errors when logging in for a limited number of cust...
                                             We’re currently investigating a login issue affecting a limited number of customers in all PaperC...
                                             | about 17 hours | 
| Jul 14, 2025 12:22 PM EDT | 
                                              
                                                Major
                                              
                                             PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePo...
                                             | about 2 hours | 
| Jun 12, 2025 02:55 PM EDT | 
                                              
                                                Major
                                              
                                             
                                              PaperCut Pocket, Hive, MF (Cloud Services), Mobility (Cloud Print) and Partner Tools - Cloud Prov...
                                             We are currently experiencing a disruption to several PaperCut cloud services due to an ongoing i...
                                             | about 5 hours | 
| Apr 22, 2025 11:39 PM EDT | 
                                              
                                                Major
                                              
                                             We're currently investigating an intermittent issue affecting PaperCut Hive's printing and scanni...
                                             | 1 day | 
| Apr 16, 2025 10:29 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently investigating reports of issues affecting HP devices related to the PaperCut Hiv...
                                             | about 12 hours | 
| Apr 09, 2025 10:12 AM EDT | 
                                              
                                                Major
                                              
                                             
                                              Our engineers are investigating an issue where users are not able to see the printers and unable ...
                                             We are currently investigating this issue.
                                             | about 2 hours | 
| Apr 02, 2025 06:41 PM EDT | 
                                              
                                                Minor
                                              
                                             We have identified an issue with our beta feature, Pull Delivery for Lexmark and Kyocera. When pr...
                                             | about 5 hours | 
| Mar 17, 2025 09:02 AM EDT | 
                                              
                                                Major
                                              
                                             Our engineers are currently investigating an issue related to printing in PaperCut Hive and Paper...
                                             | about 3 hours | 
| Jan 23, 2025 08:23 PM EST | 
                                              
                                                Minor
                                              
                                             We have identified an issue with the Fujifilm embedded device backend. Any scan actions that have...
                                             | about 2 hours | 
| Jan 21, 2025 09:40 AM EST | 
                                              
                                                Minor
                                              
                                             
                                              Logins to hive.papercut.com fail with error "Your account does not have access to this organizati...
                                             We're currently looking into issues where users logging into hive.papercut.com are unable to log ...
                                             | about 12 hours | 
 
    See what users are saying about PaperCut Pocket & PaperCut Hive issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Jon - Unable to link a new printer to region only Australia avalable.
Monitoring PaperCut since May 2023
PaperCut Pocket & PaperCut Hive is part of PaperCut. Check the PaperCut's status.
10 incidents in 2025
PaperCut Pocket & PaperCut Hive isn't down. You can check PaperCut Pocket & PaperCut Hive status and incident details on the top of the page. IsDown continuously monitors PaperCut Pocket & PaperCut Hive official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PaperCut Pocket & PaperCut Hive is currently operational. You can check PaperCut Pocket & PaperCut Hive status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PaperCut Pocket & PaperCut Hive being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PaperCut Pocket & PaperCut Hive official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PaperCut Pocket & PaperCut Hive last outage was on August 13, 2025 with the title "PaperCut Hive Admin Console and User Portal – Errors when logging in for a limited number of customers"
IsDown and DownDetector help users determine if PaperCut is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PaperCut's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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