Admins unable to change the Print Protocol or Print Delivery Method in Hive/Pocket

A fix has been deployed to hosting regions. Testing confirms that functionality has been restored and Delivery Protocols can now be edited and saved as expected withing PaperCut Pocket and Hive.

Our engineering team has identified the underlying cause of the issue which prevents modifying Print Protocols within Pocket/Hive. A fix is being implemented which we expect to mitigate this behavior. Another status update will be supplied once this fix is in place.

We are currently investigating an issue affecting an Admin's ability to change the Print Protocol and delivery Methods for Printers in Hive/Pocket. This does not appear to be affecting existing configurations.