Outage in PaperCut
Intermittent issues with logging into (and ordering) on PaperCut Partner Portal
Resolved MajorIncident Report
An issue has been identified with intermittent issues to our Partner Portal which resulted in degraded performance in placing orders and quotes in our order system. We are currently investigating.
Components affected
PaperCut Order System (buy.papercut.com) PaperCut Partner Portal (portal.papercut.com)Need to monitor PaperCut outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 10/03/2023 03:37AM
This issue has now been resolved and has not occurred since.
MONITORING
about 2 years ago - at 10/02/2023 05:29PM
After initial investigation, the issue has since resolved itself - the problem occurred between ~1:30PM PDT to 3PM PDT. The underlying cause seems to be cloud infrastructure related and is currently being investigated.
INVESTIGATING
about 2 years ago - at 10/02/2023 05:28PM
An issue has been identified with intermittent issues to our Partner Portal which resulted in degraded performance in placing orders and quotes in our order system. We are currently investigating.
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