Outage in PaperCut

Intermitted issues Portal and Ordering system

Resolved Major
October 17, 2023 - Started about 1 year ago - Lasted 30 minutes
Official incident page

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Outage Details

We have reports of users having issues accessing the PaperCut Portal and the MF ordering platform. The issues seems to be intermitted and only affecting some users. We are investigating the issue
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/17/2023 08:49PM

The issue has been resolved.

We are reviewing the issue and logs to work to find out the root cause of the issue but for now, this issue is resolved and systems are back to being fully operational.

INVESTIGATING about 1 year ago - at 10/17/2023 08:21PM

We have reports of users having issues accessing the PaperCut Portal and the MF ordering platform.

The issues seems to be intermitted and only affecting some users.

We are investigating the issue

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