Outage in PaperCut
Intermitted issues Portal and Ordering system
Resolved MajorIncident Report
We have reports of users having issues accessing the PaperCut Portal and the MF ordering platform.
The issues seems to be intermitted and only affecting some users.
We are investigating the issue
Components affected
PaperCut Order System (buy.papercut.com) PaperCut Partner Portal (portal.papercut.com)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/17/2023 08:49PM
The issue has been resolved.
We are reviewing the issue and logs to work to find out the root cause of the issue but for now, this issue is resolved and systems are back to being fully operational.
INVESTIGATING
over 2 years ago - at 10/17/2023 08:21PM
We have reports of users having issues accessing the PaperCut Portal and the MF ordering platform.
The issues seems to be intermitted and only affecting some users.
We are investigating the issue
Latest PaperCut outages
PaperCut Hive & PaperCut MF - Some users experiencing failures Scanning to Google Drive - 25 days ago
PaperCut Hive - We are currently investigating an issue affecting PaperCut Hive's UI and print release. - about 1 month ago
PaperCut Hive & Pocket - Some customers may experience print job release failures in the US hosting region - about 1 month ago
PaperCut Hive - users unable to log into devices - about 2 months ago
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