Outage in PaperCut
Intermittent issues logging into PaperCut Hive / PaperCut Pocket admin portal
Resolved MinorIncident Report
PaperCut has detected intermittent issues logging into the PaperCut Hive and PaperCut Pocket administrator portal in EU region. We believe the issue has been resolved and are actively monitoring the situation. We apologise for any inconvenience to customers.
Customers still experiencing issues may need to clear their browser cache in order to restore access.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/27/2025 11:20AM
This incident has been resolved.
MONITORING
10 months ago - at 06/27/2025 09:10AM
PaperCut has detected intermittent issues logging into the PaperCut Hive and PaperCut Pocket administrator portal in EU region. We believe the issue has been resolved and are actively monitoring the situation. We apologise for any inconvenience to customers.
Customers still experiencing issues may need to clear their browser cache in order to restore access.
Latest PaperCut outages
PaperCut Hive & PaperCut MF - Some users experiencing failures Scanning to Google Drive - about 1 month ago
PaperCut Hive - We are currently investigating an issue affecting PaperCut Hive's UI and print release. - about 1 month ago
PaperCut Hive & Pocket - Some customers may experience print job release failures in the US hosting region - about 2 months ago
PaperCut Hive - users unable to log into devices - 2 months ago
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