Outage in PaperCut
PaperCut Hive & Pocket Cloud Pull Delivery Degraded Performance - UK Data Centre
Resolved MajorIncident Report
We are currently investigating reports of Cloud Pull Delivery Failures within the UK Data centre.
Users that rely on Cloud Pull Delivery as their only method for print jobs may experience failures.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/12/2026 05:56PM
Our engineering team has confirmed that Cloud Pull Delivery is now operational and any issues should now be mitigated. Monitoring will continue but we can confirm that functionality has been restored.
IDENTIFIED
3 months ago - at 01/12/2026 03:57PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 01/12/2026 01:10PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 01/12/2026 12:31PM
We are currently investigating reports of Cloud Pull Delivery Failures within the UK Data centre.
Users that rely on Cloud Pull Delivery as their only method for print jobs may experience failures.
Latest PaperCut outages
PaperCut Hive - Some users are intermittently unable to release print jobs or experience intermittent loading in the Hive admin portal - about 4 hours ago
PaperCut Hive & PaperCut MF - Some users experiencing failures Scanning to Google Drive - 11 days ago
PaperCut Hive - We are currently investigating an issue affecting PaperCut Hive's UI and print release. - 24 days ago
PaperCut Hive & Pocket - Some customers may experience print job release failures in the US hosting region - about 1 month ago
PaperCut Hive - users unable to log into devices - about 1 month ago
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