Outage in Payments Hub
Investigating printing the batch report and potentially reporting of inconsistent batch numbers.
Resolved MinorIncident Report
Summary AI Generated
The Payanywhere app experienced an issue where printing the batch report displayed inconsistent batch numbers, affecting merchants on the Payments Hub platform for approximately 7 days. As a workaround, merchants were directed to access the Extended Closing Report via Transactions > Summaries > Print. The incident remained under active investigation with no confirmed resolution noted.
We are investigating an issue on the Payanywhere app where printing the batch report may report inconsistent batch numbers.
Our team is actively working on a fix and will provide updates here as soon as they are available.
Components affected
Payments Hub PayanywhereTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
26 days ago - at 08/01/2026 08:53PM
If merchants are having issues with printing their batch report, go to Transactions, select Summaries, and tap Print on the Extended Closing Report.
INVESTIGATING
27 days ago - at 08/01/2026 11:23AM
We are investigating an issue on the Payanywhere app where printing the batch report may report inconsistent batch numbers.
Our team is actively working on a fix and will provide updates here as soon as they are available.
Latest Payments Hub outages
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Payments Hub - Virtual Terminal - 27 days ago
Currently Experiencing Delays with Processing and Authorizations - about 1 month ago
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