Outage in Payments Hub
Partner Portal: Intermittent Page Load Errors
Resolved MinorIncident Report
Summary AI Generated
Some users experienced intermittent "page not found" errors when logging into the Partner Portal, affecting the Agent Portal & Reporting component for approximately 3 hours. Merchant processing was not impacted, and a workaround was available via the left side navigation menu. The issue was identified and resolved on August 10, 2026.
Some users are currently experiencing issues logging in to the Partner Portal and receiving a "page not found" error upon login. The issue is intermittent and does NOT impact merchant processing. If you receive this message you can access the site and pages via the left side navigation.
Components affected
Payments Hub Agent Portal & ReportingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 08/10/2026 05:03PM
The issue was identified and resolved. Thank you for your patience.
INVESTIGATING
18 days ago - at 08/10/2026 02:06PM
Some users are currently experiencing issues logging in to the Partner Portal and receiving a "page not found" error upon login. The issue is intermittent and does NOT impact merchant processing. If you receive this message you can access the site and pages via the left side navigation.
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