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Payments Hub Outage History

Every past Payments Hub outage tracked by IsDown, with detection times, duration, and resolution details.

There were 56 Payments Hub outages since September 2022. The 6 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 18, 2026

May 2026: Cellular Connectivity Issues: PAX A920/A920 Pro

Detected May 18, 2026 11:47 AM EDT · Resolved May 20, 2026 2:52 PM EDT · Duration 2 days

PAX A920 and A920 Pro payment terminals experienced cellular connectivity issues for 51.1 hours, preventing users from processing transactions over cellular networks. Wi-Fi connectivity remained functional throughout the incident, allowing users to continue processing by switching to local Wi-Fi networks as a workaround. The issue was resolved after working with the device manufacturer and cellular network provider to identify and fix the root cause.

Minor March 3, 2026

March 2026: Federal Reserve Funding Delay

Detected Mar 3, 2026 10:15 AM EST · Resolved Mar 3, 2026 5:26 PM EST · Duration about 7 hours

The Federal Reserve System experienced technical issues on March 3, 2026, causing delays in merchant funding and transaction processing nationwide through the Payments Hub service. The outage lasted 7.2 hours before the Federal Reserve restored normal operations. Customers were advised that delayed funds would arrive within 1-2 business days depending on their individual bank's processing schedule, with no action required on their part.