Check if PayRetailers is down, recent outages, user-reported issues, and outages map.
PayRetailers is having a major outage
We are currently experiencing issues affecting the Merchant Portal in some cases. Our team is investigating the cause and working to restore full functionality as soon as possible. Thank you for y...
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including PayRetailers.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more PayRetailers status data.
IsDown has tracked 43 incidents since started monitoring PayRetailers status in June 2025. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Oct 01, 2025
03:42 AM EDT
|
Major | Kenya Payouts Outage | about 8 hours |
Sep 30, 2025
04:18 PM EDT
|
Major | Colombia - Critical outage | about 9 hours |
Sep 30, 2025
06:27 AM EDT
|
Minor | Colombia - PSE Deposits - Critical Outage | about 3 hours |
Sep 29, 2025
10:13 AM EDT
|
Major | Brazil - Payins & Payouts critical outage | about 1 hour |
Sep 24, 2025
03:02 PM EDT
|
Major | Mexico - SPEI & Mexico Payouts decreased services | about 3 hours |
Sep 17, 2025
07:54 AM EDT
|
Major | Colombia - PSE Payments Degraded Performance | about 3 hours |
Sep 12, 2025
03:21 AM EDT
|
Minor | Argentina - QR Code Payment Methods - Payins Decreased | about 2 hours |
Sep 11, 2025
04:42 PM EDT
|
Major | South Africa - BankTransfer - Payins critical outage | Ongoing |
Sep 08, 2025
02:32 AM EDT
|
Minor | Mexico - SPEI Payins and Payouts Outage | about 1 hour |
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Component | Status |
---|---|
API | OK |
Payins | OK |
Payouts | OK |
Developer Portal | OK |
Merchant Portal | MINOR |
Sandbox | OK |
Payment Methods | OK |
Payouts | OK |
Payment processing service that facilitates online transactions through local payment methods across multiple countries in Latin America and Africa.
Monitoring PayRetailers since June 2025
Tracking 131 PayRetailers services and regions
43 incidents in 2025
Number of Incidents
15 issues
Last incident
1 days ago
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PayRetailers is down. You can check PayRetailers status and incident details on the top of the page. IsDown continuously monitors PayRetailers official status page every few minutes. In the last 24 hours, there were 2 outages reported.
PayRetailers seems to be having problems. You can check PayRetailers status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, PayRetailers might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the PayRetailers official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PayRetailers last outage was on October 01, 2025 with the title "Backoffice Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PayRetailers and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if PayRetailers is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PayRetailers's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor PayRetailers with maximum flexibility
IsDown monitors PayRetailers for major outages. A major outage is when PayRetailers experiences a critical issue that severely affects one or more services/regions. When PayRetailers marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors PayRetailers status page for minor outages. A minor outage is when PayRetailers experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in PayRetailers status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
PayRetailers publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors PayRetailers and all their 131 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
PayRetailers and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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