Outage in Pendo

Ongoing Issue Across Pendo Platform

Resolved Minor

April 28, 2022 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware that parts of the Pendo platform are currently unavailable including access to app.Pendo.io. We are working to resolve and will provide and update as soon as possible

Components affected

Pendo UI Pendo Mobile Guides Pendo NPS Pendo Guide Designer Pendo Guide Deliverability Pendo Guide Targeting Pendo NPS Email Pendo API

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 04/28/2022 03:48PM

The issue has been remediated, we are continuing to monitor for now. Google Cloud Platform is experiencing a temporary outage that has affected app.pendo.io.

INVESTIGATING over 2 years ago - at 04/28/2022 02:29PM

We are aware that parts of the Pendo platform are currently unavailable including access to app.Pendo.io. We are working to resolve and will provide and update as soon as possible

Latest Pendo outages

Known issue affecting Pendo for Employees (P4E) customers using Microsoft Edge (V130) - 2 months ago

Pendo Resource Center Missing - 4 months ago

Pendo Feedback Processing Delays - 5 months ago

Increased latency for data ingestion, guides, and other services - 5 months ago

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