Outage in Pendo

Intermittent Issues Navigating to Pendo Feedback

Resolved Minor

January 30, 2023 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an issue with switching to the Pendo Feedback product using the in-app product switcher. While we investigate, you should still be able to access Pendo Feedback directly by using the specific URL for your region: US: https://feedback.us.pendo.io/app EU: https://feedback.eu.pendo.io/app/

Components affected

Pendo Feedback UI

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/31/2023 01:29AM

Navigating to Pendo Feedback from within the Pendo UI should now be back to working as expected. The issue was caused by some changes made to app.pendo.io earlier today that have been rolled back.

INVESTIGATING about 3 years ago - at 01/31/2023 12:29AM

We are currently experiencing an issue with switching to the Pendo Feedback product using the in-app product switcher. While we investigate, you should still be able to access Pendo Feedback directly by using the specific URL for your region:

US: https://feedback.us.pendo.io/app
EU: https://feedback.eu.pendo.io/app/

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