Outage in Piano Software

[Piano Analytics] Incident supported by the on-call team

Resolved Major
June 03, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing a production incident on Piano Analytics products. Please excuse us for any inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/03/2025 07:15AM

The issue has been resolved and all Piano Analytics tools and interfaces are fully available.

We are currently catching up the delay in real-time data retrieval.

INVESTIGATING 3 days ago - at 06/03/2025 06:00AM

We are currently experiencing a production incident on Piano Analytics products.

Please excuse us for any inconvenience caused.

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