Outage in PocketSmith
Unexpected Pocketsmith outage
Resolved MajorIncident Report
Due to an power issue with our upstream provider, all PocketSmith services are down. We're working to restore services at present, and everything should be back soon.
Components affected
PocketSmith Application PocketSmith Bank Feeds PocketSmith App Email PocketSmith Support Email PocketSmith APINeed to monitor PocketSmith outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 04/04/2024 08:16PM
Everything is back to normal now, and bank feeds are syncing without issue nor delay. Thanks for your patience while this issue was resolved, sorry again for the inconvenience caused by this unexpected downtime.
MONITORING
almost 2 years ago - at 04/04/2024 07:12PM
We're seeing extensive delays on feeds following the application outage, with transactions and data being delayed by about 2 hours after the completion of a successful sync. We'll continue to update this status message as timing becomes clearer. Apologies for the inconvenience this causes, more updates soon!
MONITORING
almost 2 years ago - at 04/04/2024 06:48PM
This issue has now been resolved, with the affected power unit having been bypassed at our upstream providers. We'll continue monitoring the situation, but services have been restored.
IDENTIFIED
almost 2 years ago - at 04/04/2024 06:45PM
Our upstream providers are continuing to work on a fix for this issue.
IDENTIFIED
almost 2 years ago - at 04/04/2024 06:45PM
Due to an power issue with our upstream provider, all PocketSmith services are down. We're working to restore services at present, and everything should be back soon.
Latest PocketSmith outages
Bank feeds delayed due to networking issue - 3 months ago
Intermittent issue connecting to PocketSmith - 4 months ago
Unexpected network outage - 8 months ago
Unexpected outage - 8 months ago
Unexpected outage for some feeds - 11 months ago
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