Delays in transactions being imported from Feeds

This issue has been resolved, and all backlogs have cleared. We appreciate your patience!

Mitigations have been put in place, and all new Feed syncs from now on will return transactions swiftly. All synced performed prior to now will have their transaction delays imported by around 90 minutes.

If you're experiencing a delay in transactions being imported, please attempt another sync on your feed and transactions will be imported in a timely manner.

Unfortunately a knock-on effect of the outage experienced earlier today (https://status.pocketsmith.com/incidents/xxtp792lq371) is causing delays in transactions being brought into PocketSmith, even after a sync successfully completes. This delay in transactions appearing could be up to 2 hours after the feed has successfully synced.

We're attempting to put mitigations in place now for new syncs so that transactions are brought in more rapidly, and will update this notice as things progress. We're sorry for the ongoing inconvenience this issue is causing.