Outage in PubNub

Elevated History Error/Latency in US West Region

Resolved Minor
December 09, 2024 - Started 13 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Around 07:23 UTC we began to notice increasing errors and latency for History in SJC region(US West).
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 12/09/2024 10:00AM

This incident has been resolved with no errors observed for the last 30 minutes. We apologize for any impact this may have had on your service. Don't hesitate to contact us by reaching out to PubNub Support (support@pubnub.com) if you wish to discuss the impact on your service. An RCA will be provided soon.

MONITORING 13 days ago - at 12/09/2024 09:28AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 13 days ago - at 12/09/2024 08:55AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 13 days ago - at 12/09/2024 08:42AM

Around 07:23 UTC we began to notice increasing errors and latency for History in SJC region(US West).

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