Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
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Outage Details
Customers may be experiencing issues with SMS not being sent or received. Customers that logs on to Puzzel Contact Centre with SMS two factor authentication may receive an error message. We recommend deactivating SMS 2FA or change to email 2FA until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
Latest Updates ( sorted recent to last )
We are investigating and seeking to resolve an incident which may be affecting Puzzel SMS services.
Customers may be experiencing issues with SMS not being sent or received. Customers that logs on to Puzzel Contact Centre with SMS two factor authentication may receive an error message. We recommend deactivating SMS 2FA or change to email 2FA until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
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