Outage in Puzzel

Puzzel Incident Notification

Resolved Major
July 10, 2025 - Started 4 months ago - Lasted 28 minutes

Incident Report

Puzzel are investigating and seeking to resolve an incident affecting some Verint services. Verint customers may be experiencing a 404 error when trying to login to http://wem.puzzel.com/wfo/control/signin.

This issue has been reported to Verint for a priority investigation.

Updates will be provided every 60 minutes until the incident is resolved.

We apologise for the potential impact of this incident on you and your business.
Components affected
Puzzel Additional Services

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Latest Updates ( sorted recent to last )
4 months ago - at 07/10/2025 07:58AM

Puzzel are investigating and seeking to resolve an incident affecting some Verint services. Verint customers may be experiencing a 404 error when trying to login to http://wem.puzzel.com/wfo/control/signin.

This issue has been reported to Verint for a priority investigation.

Updates will be provided every 60 minutes until the incident is resolved.

We apologise for the potential impact of this incident on you and your business.

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