Outage in Qualys

KSA Platform 1 : Observing login issue (IM-12347)

Resolved Major
October 30, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

Qualys Cloud Platform Operations team is investigating an issue on the Qualys KSA Platform 1, due to which customers may experience issues while logging in to the Qualys UI. The incident reference is IM-12347

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/30/2025 09:18AM

This incident has been resolved.

MONITORING 4 days ago - at 10/30/2025 08:30AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 10/30/2025 08:03AM

Qualys Cloud Platform Operations team is investigating an issue on the Qualys KSA Platform 1, due to which customers may experience issues while logging in to the Qualys UI.

The incident reference is IM-12347

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