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Outage in Qualys

US Platform 3: Container Security Scan Processing Delay (IM-12506)

Resolved Minor
March 18, 2026 - Started 9 days ago - Lasted 7 days
Official incident page

Incident Report

Summary AI Generated

Qualys US Platform 3 experienced delays in Container Security scan processing that affected users for approximately 6.5 days. The operations team identified the root cause and implemented a fix, followed by monitoring to ensure stability. The incident was fully resolved with normal scan processing restored.

Qualys Cloud Operations is currently investigating an issue where Container Security Users may experience a delay in scan processing for containers. Further updates will be shared as they become available. The ticket reference for this Incident is IM-12506
Components affected
Qualys Container Security (CS)

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 03/25/2026 09:54AM

This incident has been resolved.

MONITORING 3 days ago - at 03/24/2026 06:24AM

We are continuing to monitor for any further issues.

MONITORING 8 days ago - at 03/19/2026 03:15PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 days ago - at 03/19/2026 12:48PM

The issue has been identified and our operations team is working on the fix.

INVESTIGATING 9 days ago - at 03/18/2026 08:28PM

Qualys Cloud Operations is currently investigating an issue where Container Security Users may experience a delay in scan processing for containers. Further updates will be shared as they become available. The ticket reference for this Incident is IM-12506

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