Outage in Qualys

US Platform 1: VM Scan Processing Delay (IM-12356)

Resolved Minor
November 03, 2025 - Started about 21 hours ago - Lasted about 12 hours
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating an issue with vm-scan event lag. Some users will notice delays in VM Scan processing. Further updates will be shared as they become available. The ticket reference for this incident is IM-12356

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 11/04/2025 08:31AM

This incident has been resolved.

MONITORING about 17 hours ago - at 11/04/2025 01:13AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 21 hours ago - at 11/03/2025 08:23PM

Qualys Cloud Platform Operations is currently investigating an issue with vm-scan event lag.
Some users will notice delays in VM Scan processing.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12356

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