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ReCharge Payments Outage History

Every past ReCharge Payments outage tracked by IsDown, with detection times, duration, and resolution details.

There were 199 ReCharge Payments outages since August 2019. The 28 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 29, 2026

April 2026: Third party provider webhook issue

Detected Apr 29, 2026 11:05 AM EDT · Resolved Apr 29, 2026 5:49 PM EDT · Duration about 7 hours

ReCharge Payments experienced webhook delays and failures for 6.5 hours due to an issue with a third-party upstream partner. The problem affected webhook delivery, causing potential disruptions to automated payment processing and notifications. The issue was resolved through collaboration between ReCharge and their upstream partner.

Major April 23, 2026

April 2026: Merchant Admin Access Degraded

Detected Apr 23, 2026 12:14 PM EDT · Resolved Apr 23, 2026 1:03 PM EDT · Duration about 1 hour

ReCharge Payments experienced a major incident where merchants could not access the merchant portal, with users reporting 504 errors and pages failing to load. The access issues prevented merchants from using the admin interface for 50 minutes. The problem was resolved after engineers implemented a fix and monitored the results.

Minor April 7, 2026

April 2026: Analytics daily refresh failed impacting data exports.

Detected Apr 7, 2026 6:59 AM EDT · Resolved Apr 7, 2026 11:08 AM EDT · Duration about 4 hours

ReCharge Payments experienced a failure in their Analytics daily data refresh system, preventing merchants from accessing updated analytics data and exports. The issue was identified and a fix was implemented over a 4.2-hour period. The problem was resolved with all analytics data successfully refreshed and restored to normal operation.