Outage in Red Canary

Investigating issues with delayed detections

Resolved Minor
November 29, 2022 - Started about 2 years ago - Lasted about 12 hours
Official incident page

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Outage Details

We are currently investigating reports of intermittent data processing and detection delays. We will provide more details as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/30/2022 03:28AM

This incident has been resolved.

MONITORING about 2 years ago - at 11/29/2022 10:43PM

Endpoint activity counts are still updating and may show incorrect values for a short period of time.

MONITORING about 2 years ago - at 11/29/2022 07:32PM

A fix has been implemented and we are monitoring the results. Endpoint activity counts are updating and may show incorrect values for a short period of time.

IDENTIFIED about 2 years ago - at 11/29/2022 06:27PM

We are continuing to work on a fix for this issue.

Detections are not delayed at this time.

IDENTIFIED about 2 years ago - at 11/29/2022 04:33PM

The issue has been identified and a fix is being implemented. Endpoint information for Linux EDR may still be impacted. Endpoint activity reports in the web portal may show incorrect values. We will update this incident with more information as it becomes available.

Detections are no longer delayed.

INVESTIGATING about 2 years ago - at 11/29/2022 03:43PM

We are currently investigating reports of intermittent data processing and detection delays. We will provide more details as soon as more information becomes available.

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