Outage in Red Canary

Detection delayed

Resolved Minor
March 17, 2023 - Started over 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing degraded performance for a subset of Carbon Black Response customers. Red Canary's threat detection ability is fully functional, and all customers are protected from threats. For affected customers, Red Canary will notify you of threats to your environment via your assigned security team until operations return to normal. This incident will be updated as additional information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/18/2023 01:50AM

All systems are operating normally.

IDENTIFIED over 2 years ago - at 03/18/2023 12:02AM

We continue to address the degraded performance. This incident will be updated as additional information becomes available.

IDENTIFIED over 2 years ago - at 03/17/2023 08:21PM

We continue to address the degraded performance. This incident will be updated as additional information becomes available.

IDENTIFIED over 2 years ago - at 03/17/2023 06:41PM

We've identified the cause of the degraded performance and are in direct contact with Carbon Black support. This incident will be updated as additional information becomes available.

INVESTIGATING over 2 years ago - at 03/17/2023 06:11PM

We are experiencing degraded performance for a subset of Carbon Black Response customers. Red Canary's threat detection ability is fully functional, and all customers are protected from threats. For affected customers, Red Canary will notify you of threats to your environment via your assigned security team until operations return to normal. This incident will be updated as additional information becomes available.

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