Outage in Red Canary

Investigating Issues with VMWare Carbon Black Response Telemetry Ingestion

Resolved Minor
June 06, 2023 - Started over 2 years ago - Lasted about 12 hours
Official incident page

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Outage Details

We are investigating ingestion issues with VMware Carbon Black Response services hosted by Red Canary. Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter. New sensor connections and installations may be impacted.
Components affected
Red Canary VMware Carbon Black Response hosted by
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/06/2023 02:42PM

This Incident has been resolved.

MONITORING over 2 years ago - at 06/06/2023 02:48AM

A fix has been implemented, and we are monitoring the system to confirm that it is returning to normal operations.

INVESTIGATING over 2 years ago - at 06/06/2023 02:18AM

We are investigating ingestion issues with VMware Carbon Black Response services hosted by Red Canary. Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter. New sensor connections and installations may be impacted.

Latest Red Canary outages

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