Outage in Red Canary

Investigating issues with Crowdstrike

Resolved Minor
November 10, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating ingestion issues with CrowdStrike (hosted by CrowdStrike). We have notified the CrowdStrike production engineering team and are working with them to ensure they resolve the issue promptly. Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter. New sensor connections and installations may be impacted.
Components affected
Red Canary CrowdStrike Falcon
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/11/2023 12:52AM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/10/2023 09:34PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 11/10/2023 08:58PM

We are investigating ingestion issues with CrowdStrike (hosted by CrowdStrike). We have notified the CrowdStrike production engineering team and are working with them to ensure they resolve the issue promptly.

Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter. New sensor connections and installations may be impacted.

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