Outage in Red Canary

Disruption in Phone-based Automate Actions and Notifications

Resolved Major
December 12, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating reports of deliverability failures for phone/voice and SMS notifications from Red Canary. We will provide more details as soon as more information becomes available.
Components affected
Red Canary SMS Red Canary Voice
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/12/2023 04:34PM

The incident has been resolved.

IDENTIFIED about 1 year ago - at 12/12/2023 04:23PM

We have identified the issue causing this outage and are in the process of implementing a fix. We will provide updates once we have confirmed resolution.

INVESTIGATING about 1 year ago - at 12/12/2023 03:44PM

We are currently investigating reports of deliverability failures for phone/voice and SMS notifications from Red Canary. We will provide more details as soon as more information becomes available.

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