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Outage in Redox Engine

VPN Degradation for subset of VPN tunnels

Resolved Major
February 23, 2026 - Started 14 days ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified the issue with our VPN gateways and are currently working on a fix.
Components affected
Redox Engine Engine Core

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 02/23/2026 09:14PM

This incident has been resolved.

MONITORING 14 days ago - at 02/23/2026 08:55PM

Our gateways have been restarted and VPN tunnels are coming back up. We are currently monitoring results.

IDENTIFIED 14 days ago - at 02/23/2026 08:38PM

We have identified the issue with our VPN gateways and are currently working on a fix. A subset of HL7 over VPN traffic will be impacted.

IDENTIFIED 14 days ago - at 02/23/2026 08:31PM

We have identified the issue with our VPN gateways and are currently working on a fix.

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