Outage in RingCentral Engage Digital
Major incident on WhatsApp API
Resolved Major
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Outage Details
Components affected
RingCentral Engage Digital Whatsapp synchronizationLatest Updates ( sorted recent to last )
There is an ongoing major disruption on the WhatsApp Cloud API preventing to send any message, see https://metastatus.com/whatsapp-business-api
We are monitoring the situation, when this API is back, the messages agent have created in Engage Digital on those WhatsApp channels will be sent automatically.
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