Outage in RingCentral Engage Digital

Messenger channel sync partial outage

Resolved Major

February 23, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

Source synchronization for your Messenger channels may be temporarily impossible or slowed down due to an ongoing issue on Meta's API. You can check the current status from Meta's status page: https://metastatus.com/messenger We'll get back to you as soon as we have more information from Meta.

Components affected

RingCentral Engage Digital Messenger synchronization

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 02/23/2023 01:08PM

The problem has been solved on the Meta's side and the situation is now back to normal.

Thanks for your patience

IDENTIFIED almost 3 years ago - at 02/23/2023 10:05AM

Source synchronization for your Messenger channels may be temporarily impossible or slowed down due to an ongoing issue on Meta's API.

You can check the current status from Meta's status page: https://metastatus.com/messenger

We'll get back to you as soon as we have more information from Meta.

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