Outage in RingCentral
A portion of customers may be experiencing outbound SMS failures.
Resolved Minor
September 28, 2023 - Started over 2 years ago
- Lasted about 21 hours
Incident Report
A portion of RingCentral customers in the North American area are currently experiencing outbound SMS failures. If you're experiencing this issue please reach out to Customer Care. Customers outbound calls and all other services are not impacted at this time.
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Latest Updates ( sorted recent to last )
UPDATE
over 2 years ago - at 09/29/2023 03:52PM
Internal testing and metrics are showing that services have been restored. RingCentral Operations teams have confirmed restoration of service through end-user feedback and will continue to monitor for stability. The next update will be provided in the afternoon of September 29th or when there is a significant change in status.
UPDATE
over 2 years ago - at 09/29/2023 04:55AM
Internal testing and metrics are showing that services have been restored. RingCentral Operations teams have confirmed restoration of service through end-user feedback and will continue to monitor for stability. The next update will be provided in the morning of September 29th or when there is a significant change in status.
UPDATE
over 2 years ago - at 09/29/2023 12:37AM
Internal testing and metrics are showing that services have been restored. RingCentral Operations teams are now confirming restoration of service through end-user feedback. Teams will continue to monitor for stability and the next update will be provided when more information becomes available.
UPDATE
over 2 years ago - at 09/28/2023 08:39PM
Internal testing is showing that services have been restored. RingCentral Operations teams are now confirming restoration of service through end-user feedback. Teams will continue to monitor for stability and the next update will be provided when more information becomes available.
UPDATE
over 2 years ago - at 09/28/2023 08:01PM
A portion of RingCentral customers in the North American area are currently experiencing outbound SMS failures. If you're experiencing this issue please reach out to Customer Care. Customers outbound calls and all other services are not impacted at this time.
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