Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in RingCentral

A portion of Contact Center customers may be experiencing loss of agent sessions and contacts

Resolved Minor
February 05, 2026 - Started about 12 hours ago - Lasted about 3 hours

Incident Report

A portion of RingCentral Contact Center customers may experience loss of agent sessions and contacts.RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
Components affected
RingCentral Americas RingCentral Contact Center

Need to monitor RingCentral outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
UPDATE about 12 hours ago - at 02/05/2026 09:24AM

RingCentral Contact Center teams have completed the corrective actions to restore service and internal testing suggests the issue has cleared. We are continuing to monitor the issue for stability. Please log out of the application, clear web browser cache and cookies and fully close and re-launch your web browser. If you are still experiencing this issue, please reach out to RingCentral customer care.

UPDATE about 12 hours ago - at 02/05/2026 08:39AM

A portion of RingCentral Contact Center customers may experience loss of agent sessions and contacts.RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.

Latest RingCentral outages

A portion of RingCX customers may be intermittently experiencing an issue where outbound campaign dials are connecting to agents instead of the intended leads. - 1 day ago
A portion of customers using mobile devices may be experiencing delayed mobile notifications, which could result in missed calls within the mobile app. - 1 day ago
A portion of Contact Center customers may be experiencing intermittent issues completing dispositions and/or ending call contacts within the application. - 2 days ago
A portion of RingCX customers may be experiencing login and calling issues. - 3 days ago
A portion of customers from Granby, QC, Cranbrook, BC, Trois-Rivieres, QC and Saint-Lambert, QC, may be experiencing inbound and outbound call failures due to an underlying carrier issue - 4 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook