Outage in RingCentral
A portion of RingCX customers may be experiencing application errors on digital interaction management.
Resolved Minor
February 26, 2026 - Started 6 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
A portion of RingCX customers in the Americas experienced application errors with digital interaction management for 3.8 hours. The issue affected RingCentral's customer experience platform, preventing normal application functionality. RingCentral Operations teams investigated and mitigated the problem, with services returning to stable operation.
A portion of RingCX customers may be experiencing application errors. RingCentral Operations teams are investigating this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.
Need to monitor RingCentral outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
UPDATE
6 days ago - at 02/26/2026 10:02PM
RingCentral Operations teams have confirmed that the issue has been mitigated and services have remained stable. Teams are continuing to monitor for stability. If you are still experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
UPDATE
6 days ago - at 02/26/2026 08:45PM
A portion of RingCX customers may be experiencing application errors on digital interaction management. RingCentral Operations teams are continuing investigations of this issue and will provide updates in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
UPDATE
6 days ago - at 02/26/2026 07:34PM
A portion of RingCX customers may be experiencing application errors. RingCentral Operations teams are investigating this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.
Latest RingCentral outages
A portion of customers in Ontario, Canada may be experiencing inbound call and fax failures due to an underlying carrier issue. - about 24 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
