Outage in RingCentral

A portion of customers with recently ported numbers may be experiencing inbound call failures.

Resolved Minor

March 02, 2026 - Started 2 days ago - Lasted about 2 hours

Incident Report

Summary AI Generated

RingCentral experienced a minor service incident where customers with recently ported phone numbers were unable to receive inbound calls, affecting calling services in the Americas region. The operations team identified the root cause and implemented a fix to restore service. The incident lasted 2.4 hours and was fully resolved.

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

Components affected

RingCentral Americas RingCentral Calling - Inbound

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Latest Updates ( sorted recent to last )

UPDATE 2 days ago - at 03/03/2026 01:04AM

RingCentral Operations teams have identified the cause of the issue and are currently implementing a fix to restore service. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

UPDATE 2 days ago - at 03/02/2026 11:23PM

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