Outage in RingCentral
A portion of customers in Milton, Kitchener, Oakville, Hamilton, Burlington, Stoney Creek, Georgetown and London, ON may be experiencing failing outbound and inbound calls and faxes
Resolved Minor
March 10, 2026 - Started 1 day ago
- Lasted about 6 hours
Incident Report
Summary AI Generated
RingCentral customers in several Ontario cities including Milton, Kitchener, Oakville, Hamilton, Burlington, Stoney Creek, Georgetown and London experienced failed inbound and outbound calls and faxes for 6.4 hours due to an underlying carrier issue. The incident initially affected only outbound services but later expanded to include inbound calling and faxing as well. The issue was resolved after RingCentral's operations team worked with the carrier to troubleshoot and fix the problem.
A portion of customers in Milton, Kitchener, Oakville, Hamilton, Burlington, Stoney Creek. Georgetown and London, ON may be experiencing failed outbound calls due to an underlying carrier issue. Operations teams staying in contact with the carrier as they are investigating the issue and will submit more info once it is available. If you are experiencing this issue, please contact customer care.
Components affected
RingCentral Americas RingCentral Calling - Inbound RingCentral Calling - Outbound RingCentral Fax - Inbound RingCentral Fax - OutboundNeed to monitor RingCentral outages?
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Latest Updates ( sorted recent to last )
UPDATE
1 day ago - at 03/10/2026 04:49PM
The underlying carrier continues to troubleshoot the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
UPDATE
1 day ago - at 03/10/2026 12:53PM
Initially, outbound calling and faxing were impacted, but the underlying carrier has now confirmed that inbound calling and faxing are also affected. The operations team will continue working with the carrier until the issue is resolved. If you’re experiencing this issue, please contact Customer Care.
UPDATE
1 day ago - at 03/10/2026 11:42AM
A portion of customers in Milton, Kitchener, Oakville, Hamilton, Burlington, Stoney Creek. Georgetown and London, ON may be experiencing failed outbound calls due to an underlying carrier issue. Operations teams staying in contact with the carrier as they are investigating the issue and will submit more info once it is available. If you are experiencing this issue, please contact customer care.
Latest RingCentral outages
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