Outage in RingCentral
A portion of customers may be experiencing failed outbound faxes to toll-free numbers.
Resolved Minor
March 11, 2026 - Started about 3 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
RingCentral experienced an outage where some customers could not send outbound faxes to toll-free numbers in the Americas region. The operations team identified the root cause and implemented a fix after 1.8 hours. Internal testing confirmed the issue was resolved, with continued monitoring for stability.
RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Need to monitor RingCentral outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
UPDATE
about 2 hours ago - at 03/11/2026 08:31PM
RingCentral Operations teams have implemented a fix and our internal testing suggests that the issue is resolved. Teams will continue to monitor for stability. An update will be provided in 4 hours or when there is a significant change in incident status. If you are still experiencing this issue please reach out to customer care.
UPDATE
about 2 hours ago - at 03/11/2026 08:15PM
RingCentral Operations teams have identified the cause of this issue and are performing a fix to mitigate customer impact. The next update will occur in 4 hours or when there is a significant change in status. If you are experiencing this issue, please reach out to customer care.
UPDATE
about 3 hours ago - at 03/11/2026 07:51PM
RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Latest RingCentral outages
A portion of customers may be experiencing delayed SMS message delivery due to an underlying carrier issue. - 2 days ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
