Outage in RingCentral

A portion of customers in North America may have experienced a one time registration drop and the inability to make or receive calls due to a planned change.

Resolved Minor

March 12, 2026 - Started about 15 hours ago - Lasted 31 minutes

Incident Report

Summary AI Generated

A planned change at RingCentral caused some North American customers to experience registration drops and inability to make or receive calls on both inbound/outbound calling and deskphones. The operations team rolled back portions of the planned change after 31 minutes, restoring all services to normal functionality.

RingCentral Operations teams have rolled back portions of the planned change causing this issue. All services are functioning as expected. RingCentral Operations will continue to monitor and provide more information as it becomes available. If you are experiencing this issue, please reach out to Customer Care.

Components affected

RingCentral Americas RingCentral Calling - Inbound RingCentral Calling - Outbound RingCentral Phones - Deskphone

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Latest Updates ( sorted recent to last )

UPDATE about 15 hours ago - at 03/12/2026 08:09AM

Latest RingCentral outages

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A portion of customers in Milton, Kitchener, Oakville, Hamilton, Burlington, Stoney Creek, Georgetown and London, ON may be experiencing failing outbound and inbound calls and faxes - 2 days ago

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