A planned change at RingCentral caused some North American customers to experience registration drops and inability to make or receive calls on both inbound/outbound calling and deskphones. The operations team rolled back portions of the planned change after 31 minutes, restoring all services to normal functionality.
RingCentral Operations teams have rolled back portions of the planned change causing this issue. All services are functioning as expected. RingCentral Operations will continue to monitor and provide more information as it becomes available. If you are experiencing this issue, please reach out to Customer Care.
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